Privacy Policy

Effective Date: January 11, 2026

VividClean Janitorial ("we", "us", "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website (vividcleanjanitorial.com), submit forms, contact us, or use our services.

1. Information We Collect

Information You Provide Directly

• Name
• Email address
• Phone number
• Service type(s) requested
• Message / additional comments (when submitted through contact form)
• SMS/text message consent preference

Automatically Collected Information

When you visit our website, we may automatically collect:

• IP address
• Browser type and version
• Operating system
• Pages visited and time spent
• Referring/exit pages

2. How We Use Your Information

We use the collected information to:

• Provide and improve our cleaning services
• Respond to your inquiries and send estimates
• Communicate with you (including via phone, email, or text message when you have consented)
• Schedule appointments and manage customer relationships
• Comply with legal obligations
• Prevent fraud and abuse

3. How We Share Your Information

We do not sell your personal information. We may share your information only in these limited situations:

• With trusted service providers (e.g., scheduling/calendar tools, email service providers) who are contractually obligated to protect your data
• When required by law, court order, or government request
• To protect the rights, property, or safety of VividClean, our customers, or the public

4. SMS/Text Message Communications

If you provide consent (by checking the box), we may send you appointment reminders, updates, special offers, or other service-related text messages. Message & data rates may apply. You can reply STOP at any time to opt out. Standard messaging frequency varies.

5. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information. However, no method of transmission over the internet or electronic storage is 100% secure.

6. Your Rights & Choices

• Access & Correction: You may request to see or correct your personal information we hold.
• Deletion: You may request deletion of your data (subject to legal retention requirements).
• Opt-out: You can opt out of marketing communications or SMS messages at any time.

To exercise these rights, please contact us at vividcleanjanitorial@gmail.com

7. Third-Party Links & Services

Our website may contain links to third-party sites (Google Maps, social media, etc.). We are not responsible for their privacy practices. We encourage you to read their privacy policies.

8. Children’s Privacy

Our services and website are not directed to children under 13. We do not knowingly collect personal information from children under 13.

9. Changes to This Privacy Policy

We may update this policy from time to time. The updated version will be posted here with a revised effective date. Continued use of our website/services after changes constitutes acceptance of the updated policy.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us:

Email: vividcleanjanitorial@gmail.com
Phone: 951-255-8653